With deep expertise across a broad range of technologies, my client delivers innovative IT solutions and managed services that will help grow your business. We work closely with you to identify your specific business needs, and tailor a solution that delivers results.

We work with many medium and large private and public sector organisations - with customers coming from the telecommunications, media, retail, transport, public, financial services and professional services sectors.

They have established strong industry ties, with the highest level of accreditation achieved with Cisco, Microsoft, Oracle and HP; as well as links with complementary vendors and ISV’s

Apply now as you will be responsible for providing technical pre-sales support to the sales team and clients, ensuring the successful selling and installation of technology solutions and ongoing client satisfaction.

Main activities:

• Acting as a specialist in integrated hardware, software and services solutions for Adelaide and national accounts.
• Supporting achievement of Sales targets and customer satisfaction through the delivery of the highest quality Pre-Sales technical support.
• Assisting the Sales Team with formal Sales plans, proposals and tender responses.
• Writing Services proposals and Scope of Works.
• Providing demonstrations, presentations, training, consultation and Sales support services for the Sales team and clients.
• Undertaking tasks requiring a high level of technical analysis, diagnosis and problem solving, qualifying the product/service fit to the client’s business needs.
• Assisting with enablement of delivery and sales capability
• Provide Technical Account Management and maintain key relationships with technical contacts within accounts.
• Support administrative procedures such as sales records, timesheet maintenance and quality assurance process.
• Maintain and develop skills in relevant technical areas.
• Attain certifications in relevant vendor technologies.
• Assist with occasional onsite delivery work as required.

Experience:

7 – 10 years of relevant Sales and Technical experience, including 3 – 6 years in a Pre-Sales role, coupled with relevant tertiary qualifications